No matter how much you’ve seen of the Alps, if you haven’t taken the Gornergrat, you haven’t seen it all. This spectacular roundtrip excursion on the Gornergratbahn mountain rack railway from Zermatt will lead you to Gornergrat Railway Station on Gornergrat and a viewing platform over 10,285 feet up. You’ll see stunning views of 29 peaks, some rising over 13,000 feet. In operation since 1898, this 33-minute trip on Europe’s highest open-air cog railway is unparalleled for its breathtaking vistas and dramatic views of the Matterhorn. Scenic doesn’t begin to describe it as you’re surrounded by pristine, snow-capped panoramas. Getting goosebumps ? Probably due to both the awe-inspiring beauty as much as the crisp air. In fact, this fantastic location looks and feels so close to heaven, astronomers have often used it to study the stars. Gornergrat : even in a place surrounded by peaks, it’s where spectacular reaches new heights.
- Impressive views of the Matterhorn await you.
- Note that a Low, Mid and High season pricing applies. Click on the terms & conditions link below to check the applicable dates.
- Children under 4 travel for free.
Gornergrat : Spectacular reaches new heights.
- Round-trip travel on the Gornergratbahn mountain cog railway from Zermatt to the Gornergrat train station on Gornergrat.
- Access to the viewing platform, offering panoramic view of 29 mountain peaks.
- Exchange voucher for actual ticket within 6 months of issue with the cashier at the Zermatt Gornergrat Bahn (GGB) station in Zermatt.
- Discounted fares are only valid with a Swiss Travel Pass or Swiss Half Fare Card please refer to type of pass you have when selecting your tickets.
- Swiss Travel Pass and Swiss Half Fare Card holders must present valid pass/card at time of exchange.
- Tickets are valid for six months from the date of purchase.
- Discounted fare for children 6 - 15
- Children traveling with a Swiss Family Card are free when they travel with a parent or guardian that is traveling with a Swiss Travel Pass. Where noted below, please indicate the number of children that are NOT covered by the Swiss Family Card. Note : these children will be required to purchase a ticket.
- Prices are subject to change.
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Common Questions, Simple Answers
Q. Are the train tickets you send me the actual tickets, or do I need to exchange them at the station ?
A. If you selected the paper delivery option, then yes – the travel documents you receive from us in the mail are your actual train tickets. Do not lose them, because we cannot replace them.
Only the original paper ticket will be accepted onboard the train. No other document such as a print out of the email invoice can be used in lieu of the original paper train ticket.
Q. Can I get a refund for unused days on my rail pass ?
A. No. Partially used rail passes cannot be refunded. Only unused rail passes that have not been activated are eligible for a refund within the allowed time frame.
Q. Do the train stations offer services to help carry my luggage ?
A. Many train stations in Europe have self-service luggage carts that you can use to transport your luggage through the train station. These carts are usually coin-operated and when you return your cart, you’ll get your coin back.
It’s always best to pack light and anticipate that you will need to carry your own luggage. Only a few stations in Europe offer porter services. Also keep in mind that while some stations offer elevators and/or escalators, you may need to carry your luggage up or down stairs to reach the correct train platform.
Q. Once on the train platform, how can I find my car ? Is there a difference between where first and second class carriages are located or how they look on the outside ?
A. Typically you will see a (1) or a (2) or the words “First” or “Second” or a combination of both on the outside of the train car indicating First or Second class. Once you board the train, you’ll notice that some trains have inside indicators for first or second class. Some high speed trains have headrest covers that state the class of service.
For certain high speed trains such as the Thalys, TGV, or Eurostar you’ll also find displays right on the platform indicating where each car of the train will be located for boarding. You can use this chart to find the mark on the platform corresponding to the car you would like to board. It is a good rule of thumb to arrive at the station early so that you can find the train and the right car matching the class of service on your pass or ticket.
And of course, you can always ask a railway official or conductor for assistance.
Q. Are train tickets exchangeable and refundable ?
A. It depends. Exchange and refund rules are governed by the kind of fare you booked.
When browsing fares on our website, you can read a brief description of each fare flexibility level, and then see the full exchange and refund conditions for each fare.
Once you have booked a train ticket with us, its exchange and refund rules will be indicated in your Rail Europe booking confirmation email, as well as printed with your train ticket and/or on the ticket jacket in the case of paper tickets. Please note that train tickets must be received for exchange or refund within the allowed time frame mentioned in the exchange and refund conditions.
Refunds, when applicable, can only be applied to unused and unvalidated train tickets.
Be sure to view the complete refund and exchange rules for the product you are booking to see any applicable penalty and administrative fees.
If you’ve purchased the Rail Protection Plan to cover your train ticket, you can exchange it for either the same thing or a new product. To start an exchange under the Rail Protection Plan, please contact us via our Contact Us page.
Q. When I board the train, can I sit anywhere I want ?
A. If you booked a reservation for a specific train, you’ll have a designated car and seat number. This information will be located on your ticket.
If you don’t have a reservation and the train you’re traveling on either doesn’t accept reservations or reservations are not mandatory, then you’ll be able to get on board and look for an available seat in the class of service you booked. Keep in mind that during the train journey, if another traveller gets on board and has reserved the seat you’re occupying, you will need to move.
Keep in mind that local commuter trains generally do not accept reservations. During peak hours (typically before 9am and in the evening between 5-7pm) the trains are used by locals going to work and tend to be a bit more crowded. This may make it more difficult to find an available seat.
Q. How do I book a train ticket on your site ?
A. We have an easy-to-use booking form right on the homepage of our site. Simply enter your departure and arrival cities, the date you’d like to travel, approximate time of day, and number of passengers. If you have a rail pass, be sure to check the "I have a rail pass" box so that we can search the best fares for your journey.
Q. My plans have changed and I won’t be able to use my rail pass. Can I get a refund ?
A. You can submit your rail pass for a refund. Please be advised that there is a 15% penalty. Only unused and unvalidated (non-activated) rail passes can be refunded. The pass must be returned to Rail Europe, along with a brief letter mentioning the original reference number of the booking. It’s strongly recommended that you send these documents by some type of traceable mail for proof of delivery.
If you purchased the Rail Protection Plan™ and your rail pass is covered, you’re eligible to receive a credit for its entire value. No fee or penalty will be applied, and you can use this credit towards any future Rail Europe purchase within 2 years. Please read more about the Rail Protection Plan™ and for instructions on how to file a claim.
Please visit our Cancellation and Refunds page for more information.
Q. Do I need to make a reservation if I’m traveling with a rail pass on an overnight train ?
A. Yes. Even with your rail pass, you will need to make a reservation on any overnight train. Reservations are required for sleeping compartments, couchettes, and seats. Depending on where you’re traveling, the guidelines of the specific train and/or the type of rail pass you have, you may be entitled to purchase a reservation in place of a full price ticket.
You can search for overnight reservations directly on our website - just be sure to select the "I have a rail pass" option.
Q. My print at station e-ticket was lost or stolen after I printed it. Can I print it again ?
A. Unfortunately, print at station e-tickets may only be printed once from the kiosk. In the event of a lost ticket, go to a ticket counter and ask if they can reprint it. If they are unable to, a new train ticket will have to be purchased.
If you purchased the Rail Protection Plan™, you may be eligible for compensation.