An offer like this is almost indescribable, but we’ll try. Imagine a pristine alpine haven where you can ski, hike, snowboard and go on dogsled rides through some of the most scenic outlooks in the world. Where the world’s highest toboggan run is waiting to whisk you through one glacier vista after another at speeds of up to 25 mph. Where else can you see 24 snow-capped mountain giants including Eiger, Mönch & Jungfrau, the Matterhorn, Grand Combin and even Mont Blanc ? Where else can you walk between two peaks on a beautifully engineered suspension footbridge that leads to a summit station with a restaurant where you pinch yourself to make sure it’s all real ? And where you are aware of every breath you take, not just because you can see your breath, but because you can’t believe how alive you feel ? Only here. This is Glacier 3000.
- The Glacier 3000 Pass offers alpine adventure for all !
- Children under 4 travel for free.
Glacier 3000 : Elevate your expectations of an excursion.
- Roundtrip travel from Col du Pillon to Glacier 3000 by cable car.
- Peak Walk by Tissot : suspension footbridge of 107m/351ft length, open year-round, free of charge.
- Includes Ice Express Chairlift, Glacier Walk and Fun Park.
- Discounted fares are from Col du Pillon to Glacier 3000 when traveling with a Swiss Travel Pass, Swiss Half Fare Card and Eurail Pass that includes Switzerland, please refer to the type of pass you have when selecting your tickets.
- Eurail Pass holders and Swiss Half Fare Card holders will need to purchase an additional ticket for the postal bus from Gstaad or Les Diablerets to Col du Pillon. (Les Diablerets is 3/4 mile from Col du Pillon).
- All child rates are valid for children ages 6 -15.
- Children under 6 are free.
- Children traveling with a Swiss Family Card are free when they travel with a parent or guardian that is traveling with a Swiss Travel Pass. Where noted below, please indicate the number of children that are NOT covered by the Swiss Family Card. Note : these children will be required to purchase a ticket.
- Train tickets and the Swiss Transfer ticket are not valid for rail pass discounts.
- Exchange voucher for actual ticket within 6 months of date of issue with cashier at the valley station in Col du Pillon.
- Tickets are valid for six months from date of purchase.
- Cable car operates daily every 20 minutes to summit station Glacier 3000 from 9:00 am to 4:30 pm. (Travel time : 15 minutes).
- Prices are subject to change.
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Common Questions, Simple Answers
Q. I placed a booking on your website but received a message saying my booking needs to be reviewed by a Travel Consultant. Why ?
A. Sometimes, certain products within your booking are not available for confirmation at the time of booking and one of our Travel Consultants needs to manually confirm your booking. Once confirmed, we will contact you to advise it has been finalized and issued.
Q. Can I give or resell my train ticket to someone else ? Or can I travel with someone else’s ticket ?
A. It depends if the train ticket has your name printed on it or not. In general, most tickets that include a reservation are name-specific and should only be used by the traveller whose name is printed.
Open tickets, on the other hand, are not name-specific. Different travellers can use them as long as the new traveller is eligible for the fare issued.
Q. I selected a ticket but when I went to place my booking, the price changed. I went back to search for train tickets and saw the same price listed again in the results. Why did this happen ?
A. For most trains, the price quoted is based on “live” availability, however, for certain trains we cannot check fare availability at the time of quotation due to the technical limitations of the international rail distribution system. Therefore, we use a stored price to build your quote, based on previously confirmed fares for the trip you requested.
In rare cases, we find out that the fare used for quoting your trip is no longer available upon confirming your reservation. At that time, we receive a new price from the system based on that very moment’s availability.
Unfortunately, due to these same technical limitations, we are unable to update the stored price for a specific train, even if we find out at the time of confirmation that a fare is no longer available.
Rest assured that we’re working actively to ensure that all prices quoted to you are based on live availability and limit the usage of stored prices for quotation purposes.
Q. It looks like my train ticket does not include a reservation. How can I add one ?
A. Whenever possible, train tickets sold by Rail Europe include a reservation. If you received a ticket without a reservation, it typically means that the train you’ll be traveling on doesn’t require a reservation, and in most cases is non-reservable.
Q. Do trains offer facilities for handicapped passengers ?
A. The ability to exchange or refund a train ticket while you’re in Europe depends on whether you have a paper or e-ticket, as well as the specific conditions for the fare you booked.
If you have an e-ticket that you bought on our website, you can perform the refund online, according to the conditions of your train ticket. Please visit our Cancellation and Refund page to begin.
If you purchased a paper ticket, you must perform the exchange locally at the train station. Go to the ticket window and a railway representative will be able to assist you with the exchange procedure.
Please keep in mind that exchanges on train tickets are only permitted for the same city pair or route originally booked.
If your ticket is non-exchangeable, a new train ticket must be purchased.
To obtain a refund for a paper ticket/reservation, a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used” before the original train departure time. Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
You must mail us the original unused ticket for the refund to be processed. When you’ve returned from Europe, mail us back your train ticket. Please visit the Contact Us page on this site for further details.
If you didn’t purchase your train ticket online or are unable to initiate the refund online, please contact us using our Contact Us page for assistance. In most cases, for a refund to transpire, the associated reservation must be released before the train departure.
Q. Can I choose whether my tickets or rail passes are delivered as paper documents or electronically ?
A. All available delivery options for how your train tickets, rail passes, and/or reservations can be issued will be presented to you during checkout.
Q. What constitutes a group ?
A. Ten or more people traveling together constitutes a group.
Q. Can I choose a specific seat on a train when making my reservation ?
A. At this time, it’s not possible to choose a specific seat on our website when booking a reservation.
Q. What is the "validity period" of a rail pass ?
A. The validity period of a rail pass is the time period in which you must complete your travels with your rail pass. This period is calculated from the date stamped on the rail pass by the railway official.
With a flexi pass this period is defined as a certain number of calendar months – typically one or two.
With a continuous day pass the validity period equals the number of travel days.
Q. How much luggage can I take on an overnight train ?
A. There are usually no restrictions on the amount of luggage that may be brought on an overnight train, but there is limited space in the compartment to store the luggage. A small luggage rack and any floor or bed space must be shared among all travellers occupying a sleeping compartment or couchette.